Support
Return Policy
In case in Japan
We check every machine before sending but if the machine has any problems within 7 days, we receive the return. We cannot accept refund after using.
If the machine has any problems in One year, we will repair or exchange depending on item condition.
But you have to pay the round shipment fee.
Please contact us.
info@belulu.jp
In case in China, Hong Kong, Taiwan
We check every machine before sending it to overseas. If the machine has any problems within 7 days, we receive the return. We cannot accept refund after using.
If the machine has any problems in One year, we will repair or exchange depending on item condition. But you have to pay the round shipment fee. Please contact our China branch.
china@kireido.com
tel:0771-2875241
mobile:18977984005
Other Countries (not Japan, China, Hong Kong, Taiwan)
We are so sorry, but we do not accept any returns.
If you have any other questions or concerns, please feel free to contact us.
info@belulu.jp
Our Policies for International Shipping Parcels, Customs, Duties
We hope that all parcels have successfully shipped to our customers. However, international delivery may be held up or delayed due to bad weather condition or clearance process. The expiration of a product may be past due to a risk of a long delivery or clearance process. We are not sure when you could receive your parcel as the delay occurred.
Then we assume that the purchaser has understood customs import laws in the destination country as order placed. The receiver in dispatch note must bear any additional import duty that is charged by the customs’ office. We Beautiful Angel are not responsibility for products shipped that are held at or confiscated by customs in your destination country.
We recommend you to refer the customs’ office for prohibited items in advance to avoid the risk of product being confiscated or held by customs’ office in the destination country.
Process for damage or loss in international shipping parcels.
*All international shipping parcels are covered shipping insurance. The insurance is against damage and loss during shipping. Please open your parcel and check the status of all your items with the delivery men as your parcel is delivered. Once lost or damaged item in your parcel, please claim it with the delivery man and the nearest post.
Operation Manual Download Service
Company
We are Japanese company, professional on domestic beauty care and cosmetics.
Company Name: | Beautiful Angel, Inc. / Kireido |
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Head Office Address: | Kentai Building 1-3-15 Yoshino-cho Minami-ku Yokohama Kanagawa 232-0014 Japan |
Website: | https://www.beautiful-angel.co.jp/en/index.html |
Established: | 10/September/2008 |
CEO: | Katsuyo Fukuyama |
Products & Service: |
Total service of beauty equipments Cosmetics & Supplements projects Total service of nail instruments Managing and support beauty salons Overseas expansion Sales tactics |
Beautiful Angel, Inc. Our company name, ‘Beautiful Angel’…named after our hope when the company was set up. We wish women who work busy today to be beautiful like angels, and shine brilliantly.
We are providing a lot of beauty & health for women, based on our concept ‘More beautiful, Better life’.
Thank you for your supporting to our efforts, to commit the trendy needs, produce the new business, and make practical products for all over the world.
Contact
Mariya-building 5F, 2-66 Isezaki-cho Naka-ku Yokohama Kanagawa 231-0045 Japan